Refund policy

Last Updated: 6/06/26

We hope you love your purchase. However, if your order does not meet your expectations, you may request a return and refund within 5 days of receiving your order.

How to Start a Return

To initiate a return, please contact us at myogya25@gmail.com within 5 days of delivery and share your order details.

Our team will review your request and provide instructions regarding the return process.

Please note that products returned without prior approval may not be accepted.

For any return-related questions, you can always contact us at myogya25@gmail.com or call +91 9217816963

Return Eligibility

To be eligible for a return and refund, the product must:

• Be unused, unworn, and unwashed.
• Have all original tags attached.
• Be in its original condition and packaging, wherever applicable.
• Be free from stains, makeup marks, perfume, or any signs of wear.
• Be free from any damage not reported before initiating the return request.

Quality Check (QC)

All returned products undergo a Quality Check upon receipt.

Products that fail the Quality Check will not be eligible for a refund and may be returned to the customer.

Damages and Issues

Please inspect your order upon delivery and contact us immediately if:

• The item is defective or damaged.
• You receive the wrong product.
• The product has a manufacturing defect.

We will evaluate the issue and work to provide an appropriate resolution.

Non-Returnable Items

The following items are not eligible for return or refund:

• Customized or made-to-order products.
• Gift cards.
• Products that have been used, washed, altered, or damaged after delivery.
• Items purchased during special clearance or final sale promotions, unless received in a damaged or defective condition.

If you have questions about a specific product's eligibility, please contact us before initiating a return request.

Refund Processing

Once the returned product successfully passes the Quality Check, your refund will be processed within 5–7 business days.

Refunds will be issued through the original payment method used for the purchase. The time taken for the amount to reflect in your account may vary depending on your bank, card issuer, or payment service provider.

Shipping & Handling

For approved return requests, customers may be required to bear the cost of returning the product to us.

Each request is reviewed individually, and our team will provide complete guidance regarding the return process. We always strive to offer the most practical and customer-friendly solution wherever possible.

Need Assistance?

For any questions regarding returns, refunds, or payment-related concerns, please contact us at myogya25@gmail.com. Our team will be happy to assist you.